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Get help before arriving in Canada: About pre-arrival services

What is a pre-arrival service?

You and your family can get free in-person and online services to help prepare for and adjust to life in Canada.

We call these pre-arrival services.

Why use pre-arrival services?

Pre-arrival services can help you to prepare for your move to Canada, get your education, work experience and credentials recognized; and more!

You can access all of the services funded by IRCC for free.

Pre-Arrival programs offer:

Scroll and see how it works

STEP 1

Immigrating to Canada?
See if you qualify for pre-arrival services

Register for Pre arrival services

You can get free in-person and online services, if:

  • IRCC approved your permanent residence application
  • you’re currently outside Canada
  • you have one of these documents:
    • a letter from IRCC saying you can get pre-arrival services
    • a confirmation of permanent residence letter
    • a passport request letter that indicates permanent resident visa issuance
    • a letter from IRCC asking for your medical exam results
    • a single-entry permanent resident visa
    • a letter from IRCC letting you know you can pick up your permanent resident visa

1 Registration.

Multiple Services from Canada.

Eligibility for Pre-Arrival Programs

You can get free in-person and online services, if:

  • IRCC approved your permanent residence application
  • you’re currently outside Canada
  • you have one of these documents:
    • a letter from IRCC saying you can get pre-arrival services
    • a confirmation of permanent residence letter
    • a passport request letter that indicates permanent resident visa issuance
    • a letter from IRCC asking for your medical exam results
    • a single-entry permanent resident visa
    • a letter from IRCC letting you know you can pick up your permanent resident visa

1 Registration.

Multiple Services from Canada.

or scroll down to learn more

STEP 2

Pick your pre-arrival services

See a list of programs

Pre-arrival organizations help you get information on how to move to, live and work in Canada.

Pre-arrival service organizations assess your needs and create a personalized plan to help you settle in Canada. They’ll connect you with any other pre-arrival services you need and with organizations for services you can get after you arrive in Canada.

See a list of programs

Pre-arrival organizations help you get information on how to move to, live and work in Canada.

Pre-arrival service organizations assess your needs and create a personalized plan to help you settle in Canada. They’ll connect you with any other pre-arrival services you need and with organizations for services you can get after you arrive in Canada.

Multiple Programs.

Before coming to Canada.

STEP 3

All done! You'll receive pre-arrival services

That's Everything

After we receive your registration and confirm your eligibility, you will begin receiving free services from programs approved and funded by Immigration, Refugees and Citizenship Canada (IRCC).
Pre Arrival Canada Logo

That's Everything!

After we receive your registration and confirm your eligibility, you will begin receiving free services from programs approved and funded by Immigration, Refugees and Citizenship Canada (IRCC).